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BayLanka
Case studies

Automated Order & Validation System

How COMSOL Reduced Processing Errors by 90% Through Intelligent Order Validation Automation


COMSOL delivers advanced telecom operations management solutions designed to streamline service-provider workflows, optimize network performance, and elevate customer experience. Their platform integrates automation, analytics and data across network operations to drive efficiency and reliability.

Challenges

Manual order processing had a high error rate, with around 40% of orders failing validation. Checking business types, matching provisions, and detecting duplicates across thousands of orders caused delays and incorrect commissions, leading to lost revenue and customer dissatisfaction.

Solutions

We developed a comprehensive automated validation engine designed to ensure data accuracy and operational efficiency through intelligent error detection and prevention. Built with quality assurance principles, it offers reliable validation for seamless order processing and commission management.

  • Business type checking ensuring orders match correct provision categories
  • Intelligent provision matching linking orders to appropriate commission structures
  • Automated duplicate detection preventing data inconsistencies
  • Real-time validation feedback during order entry
  • Comprehensive error reporting with corrective guidance

Impact

Reduced order processing errors by 90% from 40% to under 4%

Eliminated 95% of duplicate data entries through automated detection

Achieved automated order-provision matching with 99%+ accuracy

Reduced processing time from hours to under 2 minutes

Technologies we used

People who worked on

Sajath Ahamed

Developer

Janarthana collins

Developer

What our
customers say

"Our collaboration with Baylanka has significantly advanced COMSOL’s digitalization efforts. Their clear approach, technical expertise, and dependable execution made the process efficient and effective. As interim CEO and sales trainer, I highly value their professionalism and partnership."

Stefan Kriszt

Stefan Kriszt

Interim Manager and Trainer

Let's talk about your product.

Dr. Markus Lehmann

CEO & Co-Founder BayLanka
markus@baylanka.net

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